HISA QLD - Clinical UX - focused on delighting
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HISA QLD - Clinical UX - focused on delighting

When: Thursday 23 May 2019
5:00 - 7:00pm
Where: The Precinct
Level 2
315 Brunswick Street
Fortitude Valley, Queensland  4006
Contact: Renny Conroy
03 9326 3311

Online registration is closed.
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Clinical UX - focused on delighting 😊

Perspectives and experience from two doctors

User Experience (UX) in health has always been important but more so now with digital transformation of healthcare. Issues that manifest from poor UX include: frustration; work arounds, time delays, errors and omissions, poor job satisfaction, doctor burnout, poor alignment with clinical workflow, bad-mouthing products. At this event you will hear the perspectives and experience from two doctors who have faced the challenges, gained the buy-in and achieved success in delighting! 

5:00 pm Networking and Registration

Dr Andrew Yap

Product & Clinical Director

UX lessons from the frontline: "I just need a button here that…"

Dr Andrew Yap is the Product & Clinical Director at Medtasker. Andrew will present the challenges and lessons learned from aiming to delight customers whilst building Medtasker, including:
• UX ≠ Pretty Interface
• UX pragmatism
• Fixing bad UX
• Current Medtasker UX challenges 


Dr Ronald Huynh

Emergency Senior House Officer & Digital Engagement Officer
Gold Coast Health

Antimicrobial prescribing in the Emergency Department is driven by clinical experience, local and state guidelines. Evidence shows that in some cases, we continue to treat too broadly and invasively, leading to some patients needing an unnecessary admission for IV antibiotics, when oral antibiotics are non-inferior; or using not using narrower spectrum antibiotics where possible, contributing to resistance. Guidelines also change and there is a significant lag period between key findings and translation to practice.

This current project uses design thinking to develop a responsive web application for clinicians to optimise safe prescribing at the point of care.
Followed by a Q&A




Members FREE
Non-members $30
*Registrations are non-refundable


CPD Points

This event has been approved for up to 1.5 contact hours of continuing education credit toward renewal of the CHIA credential. Click here for more information on becoming a certified health informatics professional.



Following this event, you are welcome to join us for a conversation as part of the national consultation being run by ACHI and HISA on the proposal to combine both organisations into a new peak body for health informatics and digital health.  We want to hear your views and ideas on the proposal to combine both organisations into a new peak body for health informatics and digital health.  Further information on this proposal and the consultation event can be found here. https://www.hisa.org.au/neworganisation/

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